In October 2020, ISS upgraded EndNote desktop to version X9.3 on AppsAnywhere and for download to personal machines. This version is significantly different from previous versions with a new database engine. As a result, libraries created with earlier versions, for example X9.2, or X8, cannot be opened in X9.3 without conversion of the library to a new format. This conversion should happen automatically when you open the library.
At the prompt, click OK
The library will be converted with a name change appending the word converted to the original name. A new .Data folder will be created and the library will be opened.
If you are working on a University machine with your files stored on the H: drive, you are likely to receive an error result or find that the converted library is empty:
If this happens, copy the original library and the associated .Data folder to your C:Drive > Users > %username%. Open the library again and it will be converted and opened for you. You can then copy the converted library and .Data folder to the H: drive. You should never store libraries and data folders in cloud storage like Dropbox or similar, except in compressed library format, as they are likely to become corrupted over time.
Using a document with citations inserted using both X9.2 and X9.3
When you insert a citation into a document using X9.2, the data are coded into the document using the travelling library. If you upgrade to X9.3, new citations and the old citations will both work correctly. However, if you convert to unformatted citations and subsequently update the citations and bibliography, the X9.2 citations will need to be reentered during the update process.
If you have any problems, please get in touch at facultylibrarians@lancaster.ac.uk.